Psychological Support is present in a work environment in which coworkers and supervisors are supportive of employees' psychological and mental health concerns and respond appropriately as needed.
Facilitator's Guide (PDF)

Organizational Culture is the degree to which a work culture is characterized by trust, honesty, and fairness.
Facilitator's Guide (PDF)

Clear Leadership & Expectations is present in an environment in which leadership is effective and there is support that helps employees know what they need to do, how their work contributes to the organization and whether there are impending changes.
Facilitator's Guide (PDF)

Civility & Respect is present in a work environment where employees are respectful and considerate in their interactions with one another, as well as with customers, clients and the public.
Facilitator's Guide (PDF)

Psychological Competencies & Requirements is present in a work environment where there is a good fit between employees' interpersonal and emotional competencies and the requirements of the position they hold.
Facilitator's Guide (PDF)

Growth & Development is present in a work environment where employees receive encouragement and support in the development of their interpersonal, emotional and job skills.
Facilitator's Guide (PDF)

Recognition & Reward is present in a work environment where there is appropriate acknowledgement and appreciation of employees' efforts in a fair and timely manner.
Facilitator's Guide (PDF)

Involvement & Influence is present in a work environment where employees are included in discussions about how their work is done and how important decisions are made.
Facilitator's Guide (PDF)

Workload Management is present in a work environment where tasks and responsibilities can be accomplished successfully within the time available
Facilitator's Guide (PDF)

Engagement is present in a work environment where employees feel connected to their work and are motivated to do their job well.
Facilitator's Guide (PDF)

Balance is present in a work environment where there is recognition of the need for balance between the demands of work, family, and personal life.
Facilitator's Guide (PDF)

Psychological Protection is present in a work environment where employees' psychological safety is ensured. Workplace psychological safety is demonstrated when workers feel able to put themselves on the line, ask questions, seek feedback, report mistakes and problems, or propose a new idea without fearing negative consequences to themselves, their job or their career.
Facilitator's Guide (PDF)

Protection of Physical Safety is present in a work environment where management takes appropriate action to protect the physical safety of employees. Appropriate actions may include: policy to protect workers physical safety, training in safety-related protocols, rapid and appropriate response to physical accidents or situations identified as risky and clearly demonstrated concern for employees' physical safety.
Facilitator's Guide (PDF)