Prevention & Promotion

Workload and Work Pace

We can work hard and we can work fast, but not all the time.

• Avoid under-loading employees - trying to "look busy" and fearing they are not valuable is stressful for an employee.

• Avoid overloading employees - tell them you expect a good day's work and will be happy to clarify priorities with them when the work cannot reasonably be completed on time.

• Provide time to recover from demanding tasks - don't expect employees to go from one high pressure project to another.

• Make sure your employees have sufficient knowledge, training, skills and resources to do their job well. Training must be updated on a regular basis, after absences of more than 12 weeks, and when the processes change.

• Balance out the level of demand with the level of discretion or control over the job. Higher demands should mean higher levels of discretion.

Resources

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